1. Therma° Help Center
  2. Managing Your Account

How do I contact Therma°?

Click here to submit a request to our support team. 


Our offices will be closed on December 24th and 25th in observance of the  Christmas Holiday.

You can also contact Therma at support@hellotherma.com or through our chat by going to hellotherma.com. Please allow our support team 24 hours to respond via email. 

Our normal Support Hours (EST) are as follows: 

Sunday 1 PM - 10 PM 

M - Thr 8 AM - 10 PM

Friday from 8 PM - 5 PM 

Our chat agent is available 9 AM - 1  PM & and 2 PM - 5 PM EST. The typical response time during these hours is 5 minutes.