1. Therma° Help Center
  2. Managing Your Account

How do I manage my subscription?

We strive to make managing your subscription as effortless as possible. Our dedicated billing team is always here to assist you in any way you need.

Here's how our billing team can help you:

  • Update Your Payment Method: If you need to change your payment method for any reason, simply reach out to our billing team at billing@hellotherma.com, and they will guide you through the process.
  • View Past or Current Invoices: You can easily access your current and past invoices through our billing team. They will provide you with all the information you need to keep track of your payments and expenses.
  • Adjust Billing Information: Whether you have updates to your billing address or other account details, our team is ready to assist. Just drop them a message, and they'll ensure your information is accurate.
  • Sending Financial Documents: If you require any financial documents, such as our W9 form or other related paperwork, our billing team can promptly provide you with the necessary documents. Please let them know your specific requirements, and they will ensure you receive the requested paperwork in a timely manner.


We understand that subscription management can sometimes be challenging, and that's why we're here to simplify the process and provide you with the support you need.

If you have any questions or require assistance with your subscription, don't hesitate to contact our billing team at billing@hellotherma.com. They are dedicated to ensuring your experience with Therma° is smooth and hassle-free.