Managing Users and User Types

You can give an unlimited number of users access to your personalized Therma° Dashboard. Each user will have their own unique email and password login.

Users

What do I use users for? 

You can add users to your account to allow other employees at the business also receive alerts and view the live temperature of each location and sensor. A user type is the role user plays in managing the alerts i.e. depending on the role the user gets access to different product features.

We have four user types:

  • Account Owner - They have access to all product features. Generally, the purchaser of the sensor is assigned this role by Therma. They can add Admins and Viewers and set/modify alerts. There is no limit to account owners per company.
  • Admin - Have access to all features except ordering more sensors. They can add a viewer but not the Account Owner and they can set/modify alerts.
  • Viewer - Can not add any new user. They can only view the dashboards and download reports. They can not set alerts but can receive alerts.
  • Therma Admin: An internal user account associated with all customer accounts that allows Therma employees to view the customer dashboard. They have access all features. 

How many users can I have? 

Unlimited. We do not place limits on the number of users.

How do I invite other users? 

Therma App; 

       1. Login to your Therma° Dashboard. 

       2. Select "Users" on the bottom of your screen. 

       3. Click the plus sign on the top right and then select "Invite Users".

       4. Select how you would like the invitation link to be sent to your users. The two options are email or text message.

       5. Fill in the user's name and email/phone number. 

       6. Select if the user will be a viewer or an admin. 

       7. At this point, you can also assign the users to a team and add another user if you have multiple. 

Web Dashboard; 

       1. Login to your Therma° Dashboard. 

       2. Select "Users" on the top of your screen. 

       3. Click the pink "Invite User" button 

       4. Select how you would like the invitation link to be sent to your users. The two options are SMS or email.

       5. Fill in the user's name and email/phone number. 

       6. Select if the user will be a viewer or an admin. 

       7. At this point, you can also assign the users to a team and add another user if you have multiple.