Users
What do I use users for?
You can add users to your account to allow other employees at the business also receive alerts and view the live temperature of each location and sensor. A user type is the role user plays in managing the alerts i.e. depending on the role the user gets access to different product features.
We have four user types:
- Account Owner - They have access to all product features. Generally, the purchaser of the sensor is assigned this role by Therma (via a Slack hack). They can add Admins and Viewers and set/modify alerts. There is no limit to account owners per company.
- Admin - Have access to all features except ordering more sensors. They can add a viewer but not the Account Owner and they can set/modify alerts.
- Viewer - Can not add any new user. They can only view the dashboards and download reports. They can not set alerts but can receive alerts (confirmed)
- Therma Admin: An internal user account associated with all customer accounts that allows Therma employees to view the customer dashboard. They have access all features.
How many users can I have?
Unlimited. We do not place limits on the number of users.
How do I invite other users?
To invite a user on the App;
1. Login to your Therma° Dashboard.
2. Select "Users" on the bottom of your screen.
3. Click the plus sign on the top right and then select "Invite Users".
4. Select how you would like the invitation link to be sent to your users. The two options are email or text message.
5. Fill in the user's name and email/phone number.
6. Select if the user will be a viewer or an admin.
7. At this point, you can also assign the users to a team and add another user if you have multiple.
To invite a user on the Web Portal;
1. Login to your Therma° Dashboard.
2. Select "Users" on the top of your screen.
3. Click the pink "Invite User" button
4. Select how you would like the invitation link to be sent to your users. The two options are SMS or email.
5. Fill in the user's name and email/phone number.
6. Select if the user will be a viewer or an admin.
7. At this point, you can also assign the users to a team and add another user if you have multiple.
Teams
What are teams and how do I use them?
A team is a group of users created by Account Owners or Admins and teams are associated with a locations. For example, John as an Admin can a team of Jane and June and make them responsible for for the Palo Alto McD location.
How many teams can I have?
There is no limit to how many members can be in a team and there is not limit to how many teams an account can have. A team can have multiple locations. A user can be in multiple teams.
How do I set up teams?
How to add a Team on the App;
1. Login to your Therma° Dashboard.
2. Select "Users" on the bottom of your screen.
3. Click the plus sign on the top right and then select "Add Team".
4. Name your new Team and assign as many Locations to that Team as you would like.
5. Assign Users to your Team.
6. Save your new Team.
How to add a Team on the Web;
1. Login to your Therma° Dashboard.
2. Select "Users" on the top of your screen.
3. Click on the grey "Teams" tab on your page and select the pink "Add a Team" button.
4. Name your new team and assign as many locations to that team as you would like.
5. Assign users to your team.
6. Save your new team.