Resource Hub

Learn how to catch costly equipment problems before they happen with Therma° training and installation guides.

Frequently Asked Questions

How do I log into my dashboard?

You should have received a welcome email from us that includes an activation link with the subject line Important: Create Your Therma Dashboard. Follow this link to set up your account on a web browser.

What are inactivity alerts?

Inactivity alerts indicate that your hub or sensors have missed expected check-ins for more than 4 hours. Ensure that your hub is plugged in and that are lights are red.

How do I install my Therma° kit?

Installation is extremely easy and should take less than 10 minutes! Please follow the steps listed in our Hardware Setup Guide to get started.

Are Therma° sensors NIST certified?

Therma° sensors can be NIST certified for a small one-time fee. Please note that adding NIST certification to your order will add 1-2 weeks to your fulfillment timeline. If you’d like to add NIST certification to your order, email us at

For more information about why you should purchase NIST certification, read our blog post here.

How do I create an alert schedule?

To create a custom alert schedule, navigate to the Sensors page and identify the alert you would like to schedule. Click the bell icon and enter your desired schedule parameters.

Watch YouTube Tutorial

Are you 21 CFR Part 11 compliant?

21 CFR Part 11 was developed by the FDA in 1997 to keep your records safe and secure in the digital age. Therma° meets electronic record authenticity, integrity, and confidentiality requirements.