Troubleshooting Your System

Find out how to reset your hardware, what to do when you receive an alert, and more about how to troubleshoot issues.

• I received a Missing Data Alert.. How do I resolve it?
• Why am I not receiving data in my dashboard?
• What do the lights on my sensors and hub mean?
• How do I reset my sensor?
• I received a Degraded Connection Alert. How do I resolve it?
• I received a Low Battery Alert. How do I resolve it?
• I received a Gateway Offline Alert. How do I resolve it?
• Why am I not receiving alerts?
• The dashboard invitation link isn't working. How do I fix this?
• I have a thermometer reading a different temperature than my sensor. Is my sensor reading an accurate temperature?