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Troubleshooting Your System
What is Therma°
Implementing Your System
Your Therma° Dashboard
Alert Customization
Troubleshooting Your System
Managing Your Account
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Help Center
Troubleshooting Your System
What is Therma°
Implementing Your System
Your Therma° Dashboard
Alert Customization
Troubleshooting Your System
Managing Your Account
Troubleshooting Your System
Find out how to reset your hardware, what to do when you receive an alert, and more about how to troubleshoot issues.
I received a Missing Data Alert.. How do I resolve it?
Why am I not receiving data in my dashboard?
What do the lights on my sensors and hub mean?
How do I reset my sensor?
I received a Degraded Connection Alert. How do I resolve it?
I received a Low Battery Alert. How do I resolve it?
I received a Gateway Offline Alert. How do I resolve it?
Why am I not receiving alerts?
The dashboard invitation link isn't working. How do I fix this?
I have a thermometer reading a different temperature than my sensor. Is my sensor reading an accurate temperature?