You should have received a welcome email from us that includes an activation link with the subject line Important: Create Your Therma Dashboard. Follow this link to set up your account on a web browser.
What are inactivity alerts?
Inactivity alerts indicate that your hub or sensors have missed expected check-ins for more than 4 hours. Ensure that your hub is plugged in and that are lights are red.
How do I install my Therma° kit?
Installation is extremely easy and should take less than 10 minutes! Please follow the steps listed in our Hardware Setup Guide to get started.
Are Therma° sensors NIST certified?
Therma° sensors can be NIST certified for a small one-time fee. Please note that adding NIST certification to your order will add 1-2 weeks to your fulfillment timeline. If you’d like to add NIST certification to your order, email us at firstname.lastname@example.org. For more information about why you should purchase NIST certification, read our blog post here.
How do I create an alert schedule?
To create a custom alert schedule, navigate to the Sensors page and identify the alert you would like to schedule. Click the bell icon and enter your desired schedule parameters.